It has come to our attention that American Home Shield are not honoring their contracts. Consumers are being given the RUN AROUND.

http://www.ahswarranty.com/home.jsp

Please refer to consumer complaints:
http://www.scam.com/showthread.php?t=304
http://www.ripoffreport.com/results....&Search=Search

category:
Maintenance Companies Submitted: 12/28/2005 8:26:54 PM
Modified: 12/28/2005 8:27:00 PM

American Home Shield ripoff American Home Shield denies valid claims,vendors ruin mechanisms La Vergne Tennessee

Company
American Home Shield
Address:
Nationwide, U.S.A.
Phone Number:
800-776-4663
Fax:


AHS sent out a local service company to change filters in my rentals heater, 5 months later the heater didn't work and I was charged $441 because the heat section was wired incorrectly.

American Home Shield sent out an incompetent company and I'm stuck with a $441 bill.

Michael
San Clemente, California
U.S.A.


Submitted: 1/1/2005 5:53:28 AM
Modified: 1/13/2006 3:09:49 PM

American Home Shield Disreputable business practices Memphis Tennessee *UPDATE EX-employee responds ..I just left american home shield/service master let me fill you in

Company
American Home Shield
Address:
860 Ridge Lake Blvd.
Memphis Tennessee 38120-9434
U.S.A.
Phone Number:
800-827-4636
Fax:


I purchased a home warranty through American Home Shield Corp. and paid the annual warranty fee for several years. When my pool heater froze and a pipe burst during a freeze, I had an emergency situation on my hands. Water was leaking from the heater at a rate that would have drained the pool within a day.

When I contacted American Home Shield Corp. to report the incident and file a claim, I was told that it would be two weeks before a service company would be able to investigate the problem. By then, tens of thousands of gallons of water would have been lost. Something needed to be done immediately. The company's response? You'll have to wait two weeks.

To prevent more water loss and damage to my property, I called my pool maintenance company to remove the broken heater and fix the broken pipe. It was, after all, an emergency situation. When the American Home Shield contractor finally arrived, he advised the company that my pool had heater. Well DUH! He also attempted to charge me the $45 fee simply for reporting erroneous information.

American Home Shield's response? You should have waited until our contractor could examine the problem. There is nothing we can do at this point.

Think twice before buying ANYTHING from American Home Shield.

James
Dallas, Texas
U.S.A.

Attached Images

01-18-2006_03-20-01.png (343.9 KB, 16 views)

Domain Name: WWW.AHSWARRANTY.COM
Registrar: NETWORK SOLUTIONS, LLC.
Whois Server: whois.networksolutions.com
Referral URL: http://www.networksolutions.com
Name Server: L4.NSTLD.COM
Name Server: A4.NSTLD.COM
Name Server: F4.NSTLD.COM
Name Server: G4.NSTLD.COM
Name Server: J4.NSTLD.COM
Name Server: H4.NSTLD.COM
Status: REGISTRAR-LOCK
Updated Date: 29-sep-2005
Creation Date: 07-jun-1999
Expiration Date: 07-jun-2006


Last update of whois database: Wed, 18 Jan 2006 02:40:58 EST

http://www.networksolutions.com

Registrant:
ServiceMaster
860 Ridge Lake Blvd
Memphis, TN 38120
US

Domain Name: WWW.AHSWARRANTY.COM

Administrative Contact:
Manager, NSS nss_manager@SVM.COM
One ServiceMaster
Downers Grove, IL 60515
US
630-271-1300

Technical Contact:
TMP Worldwide, User hostmaster@TMPW.NET
2611 WATERFRONT PARKWAY EAST DR STE 100
INDIANAPOLIS, IN 46214-2028
US
317-347-1343 fax: 317-347-1395

Record expires on 07-Jun-2006.
Record created on 07-Jun-1999.
Database last updated on 18-Jan-2006 06:21:29 EST.

Domain servers in listed order:

L4.NSTLD.COM 192.41.162.33
G4.NSTLD.COM 192.42.93.33
A4.NSTLD.COM 192.5.6.33
H4.NSTLD.COM 192.54.112.33
J4.NSTLD.COM 192.48.79.33
F4.NSTLD.COM 192.35.51.33