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Consumer Complaints If you have been UNFAIRLY treated or taken ADVANTAGE OF by Auto Dealers, Used Car Sales Man, Poor Customer Service, Switch & Bait, or any kind of DECEPTIVE PRACTICES, WE WANT TO KNOW. SHARE YOUR EXPERIENCE WITH US.

   

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  #1  
Old 02-01-07, 12:20 PM
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Mate Jewellery www.MateJewellery.com


Quote:
ScamFraudAlert Contact Us Form - do you have any reports on Mate Jewellery.com Inbox ScamFraudAlert

from "Kar @ ScamFraudAlert" hide details 8:41 am (27 minutes ago)
to admin@scamfraudalert.com
date 1 Feb:41:29 -0000
subject ScamFraudAlert Contact Us Form - do you have any reports on Mate Jewellery.com

We have sent $79.90 to these people that was to assemble bracelets at home for $280 for each box put together and shipped back. The cheque has been cashed and we have waited double the 3 to 5 days and no boxes (2) have arrived as promised. Karna Kosty, at 66 Bayview Dr., Barrie,ON., L4N 3N9. Thanks for your time and if you know anything about these people can email me izabellakerplunka@hotmail.com or lexy@netscape.ca

--------------------------------

User Name: Unregistered

WhoIs Lookup performed by Karen's WhoIs
http://www.karenware.com/

Domain Name: WWW.MATEJEWELLERY.COM
Registrar: GO DADDY SOFTWARE, INC.
Whois Server: whois.godaddy.com
Referral URL: http://registrar.godaddy.com
Name Server: DNS1.REGISTEREDSITE.COM
Name Server: DNS3.REGISTEREDSITE.COM
Name Server: DNS2.REGISTEREDSITE.COM
Status: clientRenewProhibited
Status: clientTransferProhibited
Status: clientUpdateProhibited
Status: clientDeleteProhibited
Updated Date: 17-may-2006
Creation Date: 27-apr-2006
Expiration Date: 27-apr-2007

Last update of whois database: Thu, 1 Feb:47:32 EST <<<

Registrant:
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States

Registered through: GoDaddy.com, Inc. (http://www.godaddy.com)
Domain Name: MATEJEWELLERY.COM
Created on: 27-Apr-06
Expires on: 27-Apr-07
Last Updated on: 17-May-06

Administrative Contact:

Private, Registration MATEJEWELLERY.COM@domainsbyproxy.com
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States


Technical Contact:
Private, Registration MATEJEWELLERY.COM@domainsbyproxy.com
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States


Domain servers in listed order:
DNS1.REGISTEREDSITE.COM
DNS2.REGISTEREDSITE.COM
DNS3.REGISTEREDSITE.COM

Attached Images
File Type: jpeg MateJewellery3.jpeg (167.0 KB, 3 views)
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Last edited by Scrub; 04-27-08 at 12:42 PM.
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  #2  
Old 02-09-07, 03:46 PM
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Re: Mate Jewellery www.MateJewellery.com

Mate Jewellery Inbox

from tes hide details 11:31 am (1 hour ago)
to admin@scamfraudalert.com
date Feb 9, 2007 11:31 AM
subject Mate Jewellery

I am writing to let you know that I am emailing from BC and have just received a letter info package from Mate Jewellery. I have searched the Internet for info on the company and I came across you website.

Thank You so much as I knew reading it, it would be fun to do at home, but as I read the card Enrollment Application I realized you don't pay
an employer to hire you. haha

So I meditatively went on the Internet to look it up. and that is where your website came up.

Thank you again Scam fraud alert.

Sincerely Sherry

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  #3  
Old 02-27-07, 04:35 PM
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Better Business Bureau® - Mate Jewellery www.MateJewellery.com

BBB Reliability Report

The Better Business Bureau®
Serving Mid-Western & Central Ontario
354 Charles Street East
Kitchener, ON N2G 4L5
(519) 579-3080 or 1-800-459-8875
www.bbbmwo.ca

Mate Jewellery
24-155 East Beaver Creek Road #883
Richmond Hill, ON L4B 2N1
www.matejewellery.com

The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report


BBB Definition:

report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB membership information, and Bureau complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.

Principal: Joanna Sullivan
Customer Contact: Joanna Sullivan
File Open Date: May 2006
BBB Membership: This company is not a member

The Bureau has requested basic information from this company. The Bureau has not received a response. Without this information, the Bureau may not have current information concerning such things as the company's management or its nature of business.

Customer Experience

Based on BBB files, this company has an unsatisfactory record
unsatisfactory record - A company has an "unsatisfactory business performance record" with the Bureau is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a
pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.

of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark.


with the Bureau due to a pattern
BBB Definition:


pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.

of complaints and has failed to correct the underlying reason for the complaints.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

The Bureau processed a total of 54 complaints about this company in the last 36 months, our standard reporting period. Of the total of 54 complaints closed in 36 months, 54 were closed in the last year.


Advertising Issues
BBB Definition:


Advertising Issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer.

Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.
7 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
6 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
1 - Company offered a partial (less than 100%) settlement which the consumer failed to acknowledge acceptance to the BBB.

Administratively Closed
BBB Definition:


Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution

1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.

Contract Issues
BBB Definition:


Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.

Resolved
BBB Definition:


Resolved - The company resolved the complaint issues.
3 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.

Billing or Collection Issues
BBB Definition:


Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.

Resolved
BBB Definition:


Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.

Sales Practice Issues
BBB Definition:


Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.


Resolved
BBB Definition:


Resolved - The company resolved the complaint issues.
8 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
7 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
1 - Company offered a partial (less than 100%) settlement which the consumer failed to acknowledge acceptance to the BBB.

Administratively Closed
BBB Definition:


Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution

1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.

Delivery Issues
BBB Definition:


Delivery Issues - Claims alleging delayed delivery of ordered merchandise.

Resolved
BBB Definition:

Resolved - The company resolved the complaint issues.
4 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
2 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.

Administratively Closed
BBB Definition:


Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution
1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
1 - The parties could not provide sufficient information to support their positions nor were they agreeable to make reasonable efforts toward resolving the issues of the dispute.

Service Issues
BBB Definition:


Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.

Resolved
BBB Definition:


Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.

Customer Service Issues
BBB Definition:


Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.

BBB Definition:

Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.

Resolved
BBB Definition:


Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.

Product Issues
BBB Definition:


Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise.

Resolved
BBB Definition:


Resolved - The company resolved the complaint issues.
2 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.

Refund or Exchange Issues
BBB Definition
:

Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.

Resolved
BBB Definition:


Resolved - The company resolved the complaint issues.
1 - Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
1 - Company offered a partial (less than 100%) settlement which the consumer accepted.

Administratively Closed
BBB Definition:


Administratively Closed - The BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution

1 - BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
1 - BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.

Industry Tips

Work At Home

Every day, ads for work-at-home jobs appear in newspapers across the country as well as in national magazines and on the internet. Some of the offers include stuffing envelopes, assembling products, reading books, reviewing movies, medical billing, or selling advertising on the Internet.


The Better Business Bureau suggests using extreme caution when responding to such offers. While ads claim high earnings and short hours with little or no experience, Bureau files nationwide indicate no evidence of anyone making the promised money. Rarely, if ever are these ads an offer of legitimate employment. Generally, these "jobs" require up-front fees for information or supplies, and only the person who ran the ad makes any money.

Work-At-Home-Schemes Now Peddled On-Line
"Special BBB Investigation Confirms: Work-at-Home Dealts are ""Too Good to be True"""
Work-at-Home Schemes
Better Business Bureau Warns Consumers of Three Work-at-Home Companies Based in State of Oregon

Report as of February 27, 2007
Copyright© 2007 Better Business Bureau®, Inc.

If you choose to do business with this company, please let the company know that you contacted the Better Business Bureau for a report.

BBB reports may not be reproduced for sales or promotional purposes.
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  #4  
Old 04-26-07, 11:55 AM
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Re: Mate Jewellery www.MateJewellery.com

mate jewellery is a big scam

from pauline mohamed bougie_canada@yahoo.ca hide details Apr 23 (3 days ago)
to admin@scamfraudalert.com
date Apr 23, 2007 10:48 AM
subject mate jewellery is a big scam
signed-by yahoo.ca

I have send my first package of complete bracelets about 8 weeks ago and i did not receive my cheque. Not even a letter to say the bracelets are not correct or even return the bracelets back to me . I know the package reach because i track it, i paid $11 postage just to make sure that they recieve it.
That is a big lost for me because i'm a mom of three .I invested $295.00 for those beads.So let this be a lesson to anyone that want to give Mate Jewellery a try.
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