
05-12-08, 10:24 AM
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Internet Surfers Need To Be Aware of Fraud
Internet Surfers Need To Be Aware of Fraud
Originally published May 12, 2008
By Arlene Karidis
Special to the News-Post
While the Internet is a powerful tool for staying connected to the world around us, it is also a stomping ground for scam artists who take advantage of trusting shoppers.
In 2007, 10.5 million cases of Internet fraud were reported to the Federal Trade Commission. In 2005, 21.5 percent of all fraud reported involved Internet scams. And these numbers are just a drop in the bucket, as most cases are never reported, according to Sally Greenburg, executive director of the National Credit League (NCL).
Staying on Guard
Even the Better Business Bureau has fallen prey to cyberspace fraud.
"Scamsters have stolen the bureau's logo and e-mailed companies' high-ranking executives requesting information, claiming that the company was reported to the Better Business Bureau for unethical or illegal practices," says Angie Barnett, president and CEO of the Better Business Bureau of Greater Maryland.
An education, common sense, and technology to protect consumers are all good safety measures to protect consumers.
"But staying one step ahead of technology used for online scams continues to be a cat and mouse game," said Dennis Natowski, a Mount Airy resident and consultant who works as a security specialist in decoding communications.
In addition to the Consumer Protection Act, which applies to fraud in any form, there is legislation specifically targeting online identity thieves, for example, outlawing deceptive spam. But even with these laws in place, there is still the huge challenge of tracking down fraudsters in the first place, according to a spokesperson for the Office of the Attorney General.
"Many spammers and people who place spyware on others' computers are located overseas. And then there are scammers from just about any location who insulate their activities by using 'zombie computers,' which is technology enabling them to route their spam or spyware and make the original sources difficult to trace,"
While there is an expansive array of identity theft strategies, three are most commonly in evidence in Maryland, according to Barnett. One such ploy is phishing.
"It's as if the hacker or fraudster throws a big net out and fishes for identity information, usually by sending e-mails under the pretense that a legitimate organization is asking for personal information," Barnett said. "If one in several thousand takes the bait, there could be good money in it for the fraudster."
As common as phishing is the advanced fee loan, where information is illegally obtained from consumers who turn to the Internet for small loans they cannot get from the bank. The information is sold to other scammers or used by the perpetrators themselves.
There are also overpayments where scammers pass off bogus checks for products sold online for over the amount of the sale. Perpetrators arrange to have partial refunds wired to them before the check clears.
Technology Forges Ahead
Technology available to scam artists is becoming increasingly more sophisticated. Viruses can be planted in computers that hijack victims' web browsers, taking them to a fake copy of the site. Trojan horses are hidden programs unloaded to allow unauthorized access to users' computers. Commonly the author claims to offer a free product, but when the program to obtain the product is run, the malicious, hidden program is installed.
While technology used for illegal purposes is advancing, so are consumer protection measures -- from single-use credit cards to purchase items without exposing account numbers, to more sophisticated firewalls that keep hackers out, to more sophisticated fraud alerts.
Most recently, federal guidelines were established, known as the Payment Card Industry Data Security Standard, laying out ways retailers can process credit card information.
New software scans fingerprints used to identify people asking for personal information.
While this particular technology is used only by businesses, more and more technology is trickling down to consumers.
Source: The Frederick News-Post.com
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