Secret Service Warns About Check Cashing Scheme | | Secret shopper scam buys trouble UPDATED Oct. 5, 2006 12:13 PM EST
PUBLISHED: Wednesday, October 4, 2006 BY JEANNE KNIAZ
VOICE REPORTER
A letter from Shopping Group Inc. to a local resident, stating that she had been chosen to represent their company as a paid secret shopper, sounded too good to be true and it was.
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The company purports to be a "secret customer" employment firm to help more than 1,250 businesses enhance their customer service to clientele through a mystery shopper program. An evaluation checklist, displaying the logos of many major businesses, accompanied the letter.
Also enclosed was a cashier's check, in the amount of $4,875, and a list of activities that the woman from Memphis, as a selected mystery shopper, was instructed to perform.
In the letter, she was advised to cash the check, keep $886 for herself as expense money and training pay; spend $50 and $40 at selected businesses; fill out and return evaluation forms as to the service received at those stores and last, but not least, forward to Shopping Group Inc., a Western Union transfer in the amount of $2,500 and a MoneyGram transfer for $1,200.
The rest of the funds were to be applied toward service charge fees for the money transfers. The cashier's check appeared to be drawn from the Brentwood Bank in Bethel Park, Pennsylvania; but it was counterfeit, according to police.
"It is a fictitious check," confirmed Brentwood Bank Vice President Craig Reisz. "We have had numerous inquiries, and people have tried to deposit these checks into their bank accounts. It is one of the oldest 'If it sounds too good to be true, it is' scams that people are falling for."
On the check, typed beneath the name of the bank, is a telephone number.
When dialed last week, a recorded message thanked the caller for phoning "Brentwood Bank" and callers were given extension options - press one to verify a check, two for mortgages and financial planning, or three for customer service and account information.
If extension two were selected, the caller was asked to leave a message. Extensions one or three directed the caller to a woman.
"I only do check verifications," she said, when called last week.
Questions concerning account information or customer service resulted in the caller being put on hold - indefinitely.
When asked to verify the cashier's check sent to the Memphis resident, she asked for the check and routing numbers printed on the draft and then indicated that it was "authentic."
"Yes, it is a valid check," she attested. Told there were concerns as to the check's validity, the woman said: "The check is a good one. There is no doubt about it. You can cash it."
After being informed that the Better Business Bureau Web site had posted an alert concerning Shopping Group Inc., the call was put on hold and, moments later, terminated.
"That is what they do," said Reisz. "There is a person who answers calls made to that phone number, but it is not the bank that people are reaching. Someone is on the other end telling people what they want them to believe. It is not just our bank that this is happening to - it can be any bank anywhere, at any location, across the country. This time scammers just happened to pick our bank."
The scam succeeds when the recipient cashes the check at their local bank. Victims, while waiting for the check to clear, will draw against funds in their bank accounts to carry out other directives in the letter such as forwarding money to the company.
When finally informed that the cashier's check is fraudulent, it is too late for them to recoup any funds they may have forwarded or spent out of their own pockets.
"There is no way to recover the money from Western Union," said Reisz. "It is money down the drain."
Shopping Group Inc. lists an address of Suite 290, 80 Queen Street in Kitchener, Ontario.
The Kitchener-Waterloo Chamber of Commerce, located at 80 North Queen Street in Kitchener, did not have a record of SGI and indicated no company by that name is currently located at 80 North Queen Street.
The Better Business Bureau serving Midwestern and Central Ontario has received several inquiries about SGI and currently has five complaints pending concerning sales practice and contract issues. Their Web site also posts an alert, dated Aug. 23, 2006, from the Office of the Comptroller of the Currency in Washington, D.C. to, among others, all state banking authorities, the Chairman of the Federal Reserve, and the Chairman of the Federal Deposit Insurance Corporation.
The warning concerns counterfeit checks being presented for payment, both locally and nationwide, in connection with a lottery scam, payable in the amounts of $3,500 and $4,875, that may show the remitter as Crown Locators Inc. or Shopping Group Inc.
Fortunately, the Memphis senior citizen who received the check in the secret customer scam made inquires prior to acting on her perceived good fortune. She phoned the Better Business Bureau, the U.S. Postal Inspector and Phone Busters.
"I'm glad I did all the necessary calling before I did the hip-hip-hooray to the bank," she said.
The BBB of Detroit and Eastern Michigan can be contacted at (248) 644-9100 to investigate the reputation of a company.
In an alert issued in June of this year, the BBB and State Attorneys General offered guidelines for verifying the authenticity of checks received from unfamiliar sources.
n Verify that the draft has been drawn from an authentic account at a lawful institution. Be aware the phone number on the check may be bogus, so use directory assistance or a telephone book to obtain the legitimate phone number of the financial institution.
n Confirm that the bank has completed all procedures for colleting the funds before drawing against the check.
n If concerns arise as to the legitimacy of a transaction, consult the bank or credit union.
It also advises that victims of fraudulent checks drawn on a federally insured financial institution should contact the Federal Deposit Insurance Corporation at (877) 275-3342.
If the draft is drawn from a foreign bank, contact the United State Secret Service at (202) 406-5572 TheVoiceNews.com
Last edited by Scrub; 05-25-08 at 12:39 AM.
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