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Originally Posted by Scrub
This is a customary practice for most retailers. Generally, merchandise that are CLEARANCE should be price the same across board to all STORES. I am a bit surprised WALMART did not refunded you the $7.49. Customer satisfaction or customer service should be part of the service they are providing.
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Oh they would have refunded her money, at the original store, where she had a receipt to. At that store, they would only refund her $5.00. It's about their books balancing at the end of the day. It's the same at the holidays, if you purchase an item before Christmas, keep the receipt, because if it has to be returned for a refund after Christmas at the same store, and it's been marked down, they will give you the refund at the mark down price unless you have your receipt showing the original price you paid.
My advice to the nice lady above is, let it go. You liked the rug at $7.49 and thought at the time you paid for it that it was a good price. Yes, it's irritating that later at an different WalMart you found it priced down, but what are the odds of anyone being in two different WalMarts in the same week much less the same day? Enjoy your rug regardless of the price you paid. It was still a good value. Don't let $2.49 spoil your pleasure.